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Terms and Conditions

Please read the following Terms and Conditions carefully before using the website and completing the registration form.

The use of content of BioImmersion’s website knowledge is expressly conditioned on your acceptance of the following Terms and Conditions. If you do not agree with all of the Terms and Conditions, please do not register as a customer or use BioImmersion information.

BioImmersion Inc. reserves the right to modify these Terms and Conditions at any time. Continuing on to use the website offerings constitutes your acceptance of the Terms and Conditions, and any revisions to these Terms and Conditions. Please check this page regularly.

 

Terms of Sale for Health Care Practitioners

 

  • BioImmersion reserves the right to change the pricing of its products at any time and without advance notice.
  • Products will be shipped according to the standard methods of shipping that BioImmersion has in place at the time.
  • Packages are delivered Monday to Friday. A Saturday delivery is also possible.
  • Packages are delivered during business hours and require your signature unless you request delivery without signature, in which case you will be responsible for lost packages delivered to you. Since all couriers consider their delivery record as conclusive proof of delivery, make sure you track your packages and are in your shipping address during the time of delivery.
  • When a product is received in a damaged condition or there is any discrepancy between the item or quantity ordered, and what was sent, it should be reported immediately upon receipt of products to BioImmersion Customer Service for authorization to return and exchange products.
  • BioImmersion Inc. must receive the preapproved returned product before a product credit will be issued and within seven days.
  • BioImmersion is not responsible for any returns that are lost in the mail when you ship back to us.
  • Except in the case of damaged or mistake made by BioImmersion, unfortunately and without exception, BioImmersion cannot accept returns of any products. Please consider before choosing a therapeutic food product. We follow strict guidelines to maintain freshness, to conserve environmentally (energy, resources, fuel toxins, packing materials, etc.), and serve all our customers equally.
  • Refund policy: We do not offer refunds. 
  • International Shipping: BioImmersion is not responsible for any packages held by international customs agencies. Check with your country’s agencies to determine laws, procedures, and potential charges, such as duties or other fees. If BioImmersion is mistakenly invoiced by your country’s agency, we will email the invoice to you to be paid.

 

Terms of Sale for Retail members

 

  • BioImmersion reserves the right to change the pricing of its products at any time and without advance notice.
  • Products will be shipped according to the standard methods of shipping that BioImmersion has in place at the time.
  • Packages are delivered Monday to Friday. A Saturday delivery is also possible.
  • Packages are delivered during business hours and require your signature unless you request delivery without signature, in which case you will be responsible for lost packages delivered to you. Since all couriers consider their delivery record as conclusive proof of delivery, make sure you track your packages and are in your shipping address during the time of delivery.
  • When a product is received in a damaged condition or there is any discrepancy between the item or quantity ordered and what was sent, it should be reported immediately upon receipt of products to BioImmersion Customer Service.
  • BioImmersion Inc. must receive the preapproved returned product before a product credit will be issued and within seven days.
  • BioImmersion is not responsible for any returns that are lost in the mail when you ship back to us.
  • Except in the case of damaged or mistake made by BioImmersion, unfortunately and without exception BioImmersion cannot accept returns of any products. We follow strict guidelines to maintain freshness, to conserve environmentally (energy, resources, fuel toxins, packing materials, etc.), and serve all our customers equally.
  • Refund policy: We do not offer refunds.
  • International Shipping: BioImmersion is not responsible for any packages held by international customs agencies. Check with your country’s agencies to determine laws, procedures, and potential charges, such as duties or other fees. If BioImmersion is mistakenly invoiced by your country’s agency, we will email the invoice to you to be paid.

 

Reselling BioImmersion Products online: The online retail pricing policy (MAP policy).

MAP is the Minimum Advertised Price, which is the price that is designated for each product in BioImmersion’s current Retail Price List (online and on paper). The Minimum Advertised Price for each product is unilaterally set by BioImmersion and this price is not subject to negotiation.

The MAP policy applies to every customer who resells BioImmersion products online.

The MAP Policy prohibits volume discounting online or any other promotion that would cause the unit price of a product to be advertised online at less than the designated Retail Price for that product.

BioImmersion Inc. reserves the right not to sell its products to any customer who is affiliated with a website that violates the online retail pricing policy. A violation of this policy is grounds for suspension of a customer's account.

In case of repeated violation of the online retail pricing policy, BioImmersion Inc. reserves the right to revoke any wholesale or retail purchasing privileges and, without notice, take any additional action it deems necessary against an individual that violates the policy.

The MAP policy applies to online sales, but not to advertising direct from the practitioner's office to their private patient base.

Use of BioImmersion Trademarks, product pictures, and description on the Internet

Images and likenesses of BioImmersion’s trademarks and pictures of bottles bearing BioImmersion labeling, and product descriptions can be downloaded from the website by professional customers who have opened a BioImmersion customer account and asked for BioImmersion permission.

A customer does not have the right to affix any BioImmersion trademark to any product or other material that is not a BioImmersion dietary supplement product.

The use of a BioImmersion trademark does not give a customer any ownership right, title, or interest, in the trademark.

 

Copyright / Trademark

Except where otherwise indicated, all materials presented on this website are the copyrighted property of BioImmersion Inc.

The BioImmersion logo and the names of various products of BioImmersion are trademarks of BioImmersion Inc. Please request permission before using any BioImmersion materials.

 

Limitation of Liability

BioImmersion Inc. shall not be liable for any injury, loss, claim, or damage, nor any indirect, special, incidental, or consequential damages of any kind, whether based in contract, tort, strict liability or otherwise, which arises out of the use of, or inability to use, this website or the content found on this website.

The product information and any other information listed in this website is not intended to diagnose, treat, cure or prevent any disease. 

 

Personal Security and Registrations

Some portions of BioImmersion’s websites and shopping cart are restricted and require identification (email) and password. Unauthorized use of or access of such restricted portions of our website and shopping cart is prohibited.

In accessing portions of BioImmersion’s websites and shopping cart which requires an identification (email) and password, you agree that BioImmersion is entitled to act on instructions received under your account (identification and password) and that BioImmersion is not liable for any unauthorized access to your personal information that is not the direct result of gross negligence or intentional misconduct on the part of BioImmersion.

Keep your identification email and password confidential and notify BioImmersion immediately if you believe anyone else has obtained your identification email or password, or if any unauthorized access to the restricted portions of BioImmersion’s websites and shopping cart has occurred or may occur. BioImmersion may block access to the restricted portions of its websites without prior notice if we believe your account is being used by someone other than you or if any unauthorized access to your personal information has occurred or may occur.

 

Disclaimer Of Warranties

The content and materials on BioImmersion websites and shopping cart are provided "as is" and without representations or warranties of any kind, either express or implied. BioImmersion explicitly disclaims all warranties, express or implied, with respect to its websites and shopping cart. BioImmersion does not warrant or represent that the functions or operation of its website and shopping cart will be uninterrupted or error-free, that defects will be corrected, or that BioImmersion’s websites and shopping cart, servers, or any e-mail sent from BioImmersion are free of viruses or other harmful components.

 

Jurisdiction / Enforceability

Use of BioImmersion websites and shopping cart is governed by and construed in accordance with the laws of Washington State without giving effect to any principles of conflicts of laws. Any dispute concerning BioImmersion’s websites and shopping cart is subject to the venue of a court of competent jurisdiction in Seattle, Washington.

Should any provision of these Terms and Conditions of Use be held invalid, unlawful, or unenforceable, then the invalid, unlawful, or unenforceable provision will be severed from the remaining provisions, and such invalid, unlawful, or unenforceable provision will not affect the validity or enforceability of the remaining provisions.

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